The Centre has sought an explanation from social media platform WhatsApp about Tuesday’s services outage which lasted for nearly two hours.
The IT Ministry has asked Meta-owned WhatsApp to explain what caused the massive outage which left users complaining about not being able to send or receive messages, Union IT and Telecom Minister Ashwini Vaishnaw told.In a late night statement on Tuesday, WhatsApp said a "technical error" caused the outage. "The brief outage was a result of a technical error on our part and has now been resolved," a Meta company spokesperson had said.
According to Downdetector, which tracks outage reports, the messaging app was not working for many users across multiple regions on Tuesday afternoon. At one point during the outage on Tuesday, over 29,000 reports were flagged by users on Downdetector.
Downdetector's heatmap was showing WhatsApp users in major cities, including Delhi, Mumbai, Bengaluru, Chennai and Kolkata, were impacted by the snag. #Whatsappdown had begun trending on Twitter soon after, and many users took to the microblogging platform to share funny memes on the issue.
